The Refinery Leadership Development Framework - by Barbara Ross-Denroche

The definition of leadership is being turned on its head. We can help make everything look right side up again. Over our years of experience developing great organizations, we’ve refined a leadership model that guides our work. While Refinery services are often customized to specific situations, this model provides a solid and proven foundation for designing the right course of action.

Talent Management Strategy - by Dr. Mark Frein

Where are the good succession candidates? How do we build a high performance culture? Is the way we evaluate performance still relevant? Finding, keeping and managing talented workers has never been so challenging, perhaps more so for all the talent management models to choose from. The Refinery approach combines current research, time-tested strategies for creating high-performing teams, and your organization’ values and vision. The result is a talent management model that is truly yours.

Management Simulations - by Dr. Mark Frein

Simulation-based learning helps developing leaders explore the connection between management con-cepts and personal behaviour patterns. We have extensive experience designing and delivering business and leadership simulations for groups as small as 10 and as big as 100. While we often refer to them as “serious play,” be assured these simulations are more than games; they are laboratories for self-development and real organizational change.

How We Design - by Dr. Mark Frein

We offer customized leadership and management development services. But what does that mean? Virtually all providers in the leadership development industry say they “customize” their training solutions.

Training: When it works, Why it works - by Dr. Mark Frein

“I’d take it again,” was one comment that caught our attention. We were reviewing impact-assessment data from the customized supervisory leadership development program (the “SLDP”).